Federal Trade Commission and State of Colorado v. Russell T. Dalbey; DEI, LLLP; Dalbey Education Institute, LLC; IPME, LLLP; Catherine L. Dalbey; and Marsha Kellogg.
Please note the settlement does not guarantee the collection of any of the $330 million owed under the order. As a result, there are no guarantees that funds will be collected or that consumers will receive any payment resulting from the order. For additional information, please review the below Frequently Asked Questions pertaining to this case.
Consumers who were customers of the Dalbey Education Institute or affiliated businesses should file their complaint information with our office here. Existing complainants who wish to change or update their contact information should do so by completing an updated fraud report.
To learn more about recent actions the Colorado Attorney General’s Office has taken against other companies engaged in deceptive trade practices, please visit here.
Frequently Asked Questions: (FAQ)
Will I receive any portion of the funds from the permanent injunction?
- Per the terms of the order, the Dalbeys must disclose their assets in sworn financial statements; repatriate all foreign assets; and cooperate fully as the FTC and the Colorado Attorney General's office determine how much of an agreed-upon $330 million judgment they can pay. The judgment will be suspended upon the defendants' surrender of those assets.
When can I expect to receive funds?
- Per the terms of the order, the Dalbeys must disclose their assets in sworn financial statements and cooperate fully as the FTC and the Colorado Attorney General's office to determine how much of the judgment the Dalbeys can pay
- As it is expected this process will take 12 months or more for completion, please continue to review our web site for case updates. Please note the settlement and permanent injunction does not guarantee the collection of any of the $330 million due under the order. As a result, there are no guarantees that funds will be collected or that customers will receive any financial redress from the order.
How much can I expect to receive?
- If any amount of money is collected from the order, it is expected consumers will receive only a small, fractional amount of redress due to the nearly one million consumers involved in this case.
How will I be notified if money is recovered for payments to victims?
- Through the investigation and subsequent settlement, the Dalbeys are required to provide the FTC and the Colorado Attorney General's office a complete Customer list. However, to ensure we have your current information on file, please file an updated report here here.
- In addition, our office will continue to update this site with any new publically available information.
What if I have not filed a complaint or do not recall if I already submitted a complaint with the Colorado Attorney General’s Office?
- To ensure we are in receipt of your complaint information, please file a formal complaint here.
What do I do if I changed my name, have a change of address, or have a new telephone number or email address?
- Any and all name, address, email, or telephone number changes can be submitted directly to our office here.
Other General Questions
Do I need to speak to an attorney or representative of the Colorado Attorney General’s Office?
- No, it is not necessary to discuss your individual circumstance with the Colorado Attorney General’s office. In addition, staffing and available resources are limited. However, to ensure our office is aware of your specific circumstance, please file a formal complaint here.
- For case updates, please continue to visit our web site for any new publically available information or call the informational hotline at 720-508-6888 as our office will post newly available public information when applicable.
- To ensure our office has your updated information including; name, address, telephone number, email, etc. please visit here.
Am I still responsible for any remaining debt incurred from the Dalbey Education Institute or America’s Note Network?
- Yes, the permanent injunction order does not alleviate any debt incurred from your enrollment in the program. Please contact your lender or credit card provider directly to discuss the terms of any agreement you may have and to discuss your payment requirements under your specific loan or credit agreement.
Do I need to maintain my records, payment history, bank statements, and other documentation associated with the program?
- Yes, we recommend consumers keep all available documentation associated with their enrollment in the program. However, it is not necessary to send associated paperwork and documents at this time.
Should I send in paperwork to your office now?
- No, our office will contact complainants directly if additional information or paperwork is needed. As a result, we request no additional documents to be sent at this time.