Consumer Resource Guide - For more information on addressing common issues and topics, please review the Colorado Attorney General’s Consumer Resource Guide. Please be advised the information contained within the Resource Guide should not be taken as legal advice. Consumers seeking a legal opinion should consult with a licensed attorney.
The Colorado Office of Audiology Licensure and Office of Hearing Aid Provider Licensure regulates individual licensed audiologists, hearing aid providers, hearing aid associates and hearing aid trainees in the state of Colorado. Office activities include licensing audiologists and hearing aid providers, investigating complaints, and enforcing disciplinary actions against those who violate the Audiologists and Hearing Aid Providers Practice Act and the Director’s Rules and Regulations.
The Office works in conjunction with the National Board for Certification Hearing Instrument Sciences (NBC-HIS), the Colorado Speech Language Hearing Association (CSHA), the Colorado Academy of Audiology (CAA), and the Colorado Hearing Society.
For more information about your audiologist or to review licensing and disciplinary actions, contact the Office of Audiology and Hearing Air Provider Licensure Office.
Deception or misrepresentations regarding hearing aid sales may also violate the Colorado Consumer Protection Act (CCPA). If you believe you have been a victim of a hearing aid provider or if you wish to report suspicious activity, report it to the Colorado Attorney General.
If you desire a legal opinion or representation relating to your specific situation, we recommend contacting a private attorney or one of the services that provide legal assistance through the local bar association and/or other legal entities.
The Colorado Board of Chiropractic Examiners regulates individual chiropractors. A licensed chiropractor may hold three (3) different authorities: acupuncture, electrotherapy, and animal, in conjunction to their chiropractic license.
The Board regulates chiropractic licenses with their designated authorities. The Board meets regularly to approve license applications and enforce the chiropractic rules, regulations, and practice act that governs the profession. The Board reviews complaints about chiropractors and utilizes the Division’s Office of Investigations to investigate complaints when necessary. The Board is authorized to take disciplinary action against those who have violated the Chiropractic Practice Act, Rules, and Regulations.
To learn more about chiropractors or to check license or disciplinary status of any chiropractors, contact the Colorado Board of Chiropractic Examiners.
Deceptive practices by chiropractors may also violate the Colorado Consumer Protection Act (CCPA). If you believe you have been victimized by a chiropractor or if you wish to report suspicious activity, report it to the Colorado Attorney General.
The Colorado Dental Board regulates and licenses dentists and dental hygienists. The mission of the Board is to safeguard the health, safety, and welfare of the people of Colorado by developing and maintaining rules and policies to ensure that only qualified persons are licensed to provide dental care and those violators of the laws and rules regulating dentistry are sanctioned as appropriate.
The Board activities include licensing dentists and dental hygienists, investigating complaints about the licensed and unlicensed practice of dentistry and dental hygiene, disciplining those who violate the law and/or the Board’s Rules and make, amend, and adopt reasonable rules and regulations governing the conduct of dentists and dental hygienists. If you have a complaint about a dentist or dental hygienists or would like additional licensing and discipline history of your dentist, contact the Colorado Dental Board.
Deceptive practices by dentists may also violate the Colorado Consumer Protection Act (CCPA). If you believe you have been victimized by a dentist or if you wish to report suspicious activity, file a report with the Colorado Attorney General.
Discount health plans are not health insurance. Usually these are membership plans that purport to offer savings on doctor and hospital visits and on prescription drugs. Many discount health plans are marketed door-to-door, via telemarketing, unsolicited facsimiles, and by posting advertisements in local neighborhoods. You should be extremely careful before signing up for a non-insurance discount health plan, especially before you cancel existing insurance coverage.
Some important things to look for include:
If you have questions or concerns about a discount health plan, contact the Colorado Division of Insurance.
Deceptive practices by discount health plan operators may also violate the Colorado Consumer Protection Act (CCPA). If you believe you have been victimized by a discount health plan or if you wish to report suspicious activity, report it to the Colorado Attorney General.
The Colorado Medical Board (CMB) was instituted as part of the Medical Practice Act for the purpose of regulating and controlling the practice of healing arts, which include establishing and enforcing the licensing standards for Medical Doctors (M.D.s), Doctors of Osteopathy (D.O.s), Physician Assistants (P.A.s), and Anesthesiology Assistants (A.A.s). Licensure is mandatory to practice medicine in Colorado or to treat Colorado patients.
The CMB investigates the unlicensed practice of medicine. It does not, however, have authority to arbitrate or adjudicate fee disputes. For more information about your doctor or to review licensing and disciplinary actions, contact the Colorado Medical Board.
Deceptive practices by dentists may also violate the Colorado Consumer Protection Act (CCPA). If you believe you have been victimized by a doctor or if you wish to report suspicious activity, report it to the Colorado Attorney General.
Ground ambulances are licensed in each county where the ambulance operates. Contact your county commissioners’ office for specific county ambulance licensing requirements.
The Department of Public Health and Environment handles certification of Emergency Medical Technicians. The Department is also responsible for developing and implementing regulations for the Statewide Emergency Medical and Trauma Services System Development Plan.
Complaints against EMT’s can be filed at:
Deception or misrepresentations by ambulatory service providers may also violate the Colorado Consumer Protection Act (CCPA). If you believe you have been a victim of an ambulatory service or if you wish to report suspicious activity, report it to the Colorado Attorney General.
If you desire a legal opinion relating to your specific situation, we recommend contacting a private attorney or one of the services that provide legal assistance through the local bar association and other entities.
Consumers should be careful about purchasing any type of health care product or service. Many types of products or services touted as miracle cures or wonder drugs are not regulated by any state or federal entity. Consumers are bombarded by television and newspaper advertisements and by unsolicited facsimiles and e-mail messages. If you have any questions about the legitimacy of the claims of anyone selling health care products or services you should consult your personal doctor before you agree to buy anything.
Not only should consumers be careful about what type of health care product or service they are purchasing, consumers should also be wary about the purchase agreement. A number of these so called miracle cures often provide negative option purchasing with little or no up-front disclosures, causing the purchaser to enter into free-trial membership that enjoins the purchaser into regular and ongoing monthly service fees with strict and often challenging cancellation policies.
Information for consumers looking to purchase health care products and services is provided by the Federal Trade Commission (FTC).
Deceptive practices by these health care product sellers may constitute a violation of the Colorado Consumer Protection Act (CCPA). If you believe you have been victimized by a seller or if you wish to report suspicious activity, report it to the Colorado Attorney General.
The Colorado Department of Public Health and Environment (CDPHE), through its Health Facilities and Emergency Medical Services Division, regulates hospitals and other health facilities.
Consumers with questions or complaints regarding hospitals should contact the Department of Health.
The State Board of Optometry regulates the practice of optometry in Colorado. The board does not regulate eye clinics or opticians. Board activities include licensing optometrists, investigating complaints against optometrists and the unlicensed practice of optometry, and enforcing disciplinary actions against those who violate the Optometric Practice Act and Board Rules.
Deceptive practices by optometrists may also constitute a violation of the Colorado Consumer Protection Act (CCPA). If you believe you have been victimized by an optometrists or if you wish to report suspicious activity, report it to the Colorado Attorney General.